Emergency

sewer backup
If you experience your sewer backing up, please discontinue use of your water and contact the Fitchburg Utility immediately at 608-270-4279.
 
The Fitchburg Utility will first check the public sewer main. If the public main is blocked the Fitchburg Utility will flush and remove the obstruction to restore service. The Fitchburg Utility will notify the property owner or resident once the blockage is cleared and the service is restored.
 
If there is no indication of a blockage in the city sanitary sewer, it is likely that the blockage is in your private sanitary service. The Fitchburg Utility will notify the property owner or resident of this fact and advise them to contact a local
sewer cleaning company. Clearing blockages in private sanitary services is the responsibility of the property owner.