Utility Billing Information

Billing Schedule

Fitchburg Utilities send bills out on a quarterly basis.  Every March, June, September and December bills are generated and you should receive your bill by the end of every billing month.  Bills are then due on the 25th of April, July, October and January.  If the 25th falls on a weekend or holiday, bills are due the next business day.

Delinquent Utility Notices

Wisconsin State Statute 66.0809 require that a notice shall be given to property owners by October 15th each year listing all Water, Wastewater, and Stormwater charges that are in arrears as of August 31st of that year. Any amounts in arrears that are not paid by November 1st will have a 10% penalty added; and if such penalties are not paid by November 15th, the same will be levied against the lot or parcel of real estate and will be included on the statement of Real Estate Taxes as required by law.

Payments after November 15th:
Tenants: Pay delinquent charges directly to the property owner.
Landlords/Owners: Pay your real estate tax bill which includes the delinquent utility charges.

Utility Rates

The most current rate information for billing purposes:

• 2023 Billing Rates
• 2022 Billing Rates
• 2021 Stormwater Increase Effective July 1, 2021
• 2021 Billing Rates
• 2020 Billing Rates

• Why did my stormwater rates increase? (effective July 1, 2021)
• Stormwater Rate Increase Interview with FACTv

2018 Sewer Rate Increase

• Sewer Rate Study

2016 Water Rate Increase

• Final Order to Increase Water Rates (for usage on or after June 8, 2016)
  
• Public Hearing Notice for May 18

Utility Forms

• Service Application
• Service Cancellation
• Consent to Disclose

Utility Messages

Fitchburg Utilities will be enforcing the new Municipal Utility Customer Information Law 196.137(2).  The new law prohibits Fitchburg Utility to share any information about your account with anyone not listed on the exemption list.  If you are married and your spouse is not listed on the bill please contact utility at 608-270-4270 to discuss your options.

Your rights as a Water Utility Customer