Faxing Using the eGoldFax Service
The eGoldFax service replaces traditional fax machines. It allows city staff to send a fax directly from email, and provides a method to receive faxes via email, network folder, or printing. Please read through the following instructions to familiarize yourself with the system.
Sending a Fax
You can send a fax from your city email account by entering the 10 digit fax number and @egoldfax.com into the To: field. (ex. firstname.lastname@example.org) You then attach a document to the email. Anything you enter in the subject line or the body of the email will be added to the cover sheet. See below for a video tutorial.
Receiving a Fax
Each fax number in the City has been configured to send the incoming faxes to a certain location. This is either an email address, a network folder, or to a specific printer. See below for a list of fax delivery locations.
Quick Start Guide
|Fax Description||Fax Number||Delivery Location|
|City Hall 2nd Floor||608-270-4212||Printed to 2nd Floor Copier|
|City Hall 3rd Floor||608-270-4275||Emailed to email@example.com|
|Senior Center||608-270-4296||Printed to Senior Center Copier|
|Police Records||608-270-4349||Emailed to firstname.lastname@example.org|
|Police Administration||608-270-4360||Emailed to email@example.com|
|Police Dispatch||608-270-4390||Printed to Dispatch Printer|
|Human Resources||608-270-4391||Emailed to firstname.lastname@example.org|
|Fire 1||608-270-7041||Emailed to email@example.com|
|Fire 2||608-270-7051||Emailed to firstname.lastname@example.org|
|Fire 3||608-270-7061||Emailed to email@example.com|
|Library 1st Floor||608-729-1767||Printed to Library 1st Floor Copier|
|Library 2nd Floor||608-729-1774||Printed to Library 2nd Floor Copier|